HEP FIVE Ferris Wheel E-Ticket in Osaka

Overview

The crimson HEP FIVE Ferris Wheel is a symbolic Osaka landmark — an iconic attraction you can only experience here in the Umeda district. Get a breathtaking view of the Osaka cityscape, truly stunning whether day or night. On clear days you can see as far as the Akashi-Kaikyo Bridge in the east and Mt. Ikoma to the west, while at night, the city light sparkle like fireflies.

【Important Notice】Temporary Closure of HEP FIVE Ferris Wheel

Please be informed that the HEP FIVE Ferris Wheel will be temporarily closed for long-term renovation work during the following period. During this period, the Ferris Wheel will not be available for use. We kindly ask for your understanding when purchasing tickets.

Closure Period: From Tuesday, October 14, 2025, to late April 2026

Highlights

• Feel like you are in an amusement park in the middle of the city
• Enjoy a 360-degree panoramic view of Osaka!
• About 600 meters, or a 7-minute walk from JR Osaka Station to HEP FIVE Ferris Wheel
• Ride the famous red Ferris wheel that's the landmark of Umeda
• Earn and use Rakuten Points whenever you purchase tickets with a Rakuten account

Important Information

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  The Ferris wheel will resume operations from Wednesday, April 22, 2026.

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  Ages 0–5 are free.

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  Details are subject to change, please visit the official website for more details: https://www.hepfive.jp/ferriswheel

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  This ticket is valid for 6 months from the date of purchase.

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  Click the link in the voucher sent after purchase to open the web page, press the "Use" button, and present the screen to the staff

  Make sure that your phone can connect to the internet onsite, as you will need to launch the website from your smartphone
• Note that screenshots or printouts will not be accepted as tickets

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Please comply with local etiquette by wearing a mask and refraining from talking as much as possible while riding.

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Please conduct yourself reasonably, according to your physical condition.

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The facility continues to implement overcrowding prevention and hygiene measures (e.g., installation of disinfectant solution, and ensuring social distancing) to prevent the spread of infection.

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Each gondola can accommodate a maximum of four people.

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Due to inclement weather, the Ferris wheel may be out of service. In this case, refunds will not be issued, so we appreciate your understanding.

Cancellation Policy

Non-refundable after you booked

Description

• Ferris Wheel Facts:

  Diameter: 75 meters
• Height: around 106 meters
• Number of cars and capacity: 52 four-person cars
• Time: around 15 minutes per rotation
• All cars are fully air-conditioned

How it Works

• Business Hours:11:00–23:00 (last boarding time 22:45)

  Hours are subject to change without notice

Address: 5-15, Kakuda-chou , Kita-ku, Osaka-city, Osaka, Japan 530-0017

▶From purchase to entry, it's a simple 2-step process!

＜Step 1>

After purchase your ticket on Rakuten Travel Experiences, an E-ticket will be sent to your registered e-mail address.

When you arrive at the facility, please visit the entrance counter and click on the link in the E-ticket e-mail sent to you at the time of purchase. Please click the "Use" button and show the screen to the staff. (Please ensure that your smartphone can connect to the internet before your visit)